Frigid temperatures have arrived earlier than usual across the Northeast, and New Jersey American Water is reminding customers to take steps now to protect their plumbing and avoid costly repairs. Preparing pipes before freezing conditions set in can help prevent damage and keep water bills manageable during the holiday season.
“Cold snaps can catch anyone off guard,” said Ben Morris, vice president of operations at New Jersey American Water. “That’s why taking simple steps now helps avoid costly repairs and keeps water bills lower, especially during a time when every dollar counts.” Morris added, “And if you’re worried about costs, check out our assistance programs. We’re here to help you stay warm, safe and stress-free this winter.”
Taking time to prepare your home now is simple and can save stress later.
To avoid frozen pipes and expensive repairs:
- Locate and test your main water shut-off valve and tag it for quick access in emergencies.
- Wrap exposed pipes with insulation or heat tape (even fabric or newspaper can help).
- Drain irrigation systems and disconnect hoses.
- Insulate pipes in crawl spaces, garages and exterior walls.
- Let a small trickle of water run overnight to keep water flowing through the pipes.
- Open cabinet doors under sinks to allow warm air to circulate.
If pipes freeze:
- Shut off the water immediately before thawing.
- Warm the air around the frozen pipe using a hair dryer, space heater or hot water. Do not leave space heaters unattended and avoid using kerosene heaters or open flames.
- Slowly turn the water back on once pipes are thawed, and check for cracks or leaks.
If you will be away from home:
- Set your thermostat at 55 degrees to prevent freezing.
- Ask a friend, relative or neighbor to check the property to ensure heat is working and pipes have not frozen.
- Consider a freeze alarm that calls a user-selected phone number if the inside temperature drops below 45 degrees.
Additional tips are available at: newjerseyamwater.com/wintertips
